- GPT
- Vue.js
- Nuxt
- Drupal
We relaunched the Kanton Basel-Stadt website to make it more user-centred. The navigation has been made easier, based on relevant topics for its users, instead of internal organigrams. We also developed the first canton AI chatbot to provide instant answers to all questions about Basel-Stadt.
Liip has helped us to consistently put the needs of users at the forefront. Working closely together, we have created a website that provides real added value for the people of Basel-Stadt.
A website relaunch for the people by the people
As much as public information is crucial, it used to take a lot of work to get on administration websites. With its relaunch, the canton of Basel-Stadt provides a new bs.ch experience, really thought for its users, the hundreds of editors contributing to the cantonās website, and its visitors. They can easily find the information on the site or directly ask the chatbot for answers.
This is how we supported Basel-Stadt in improving their online experienceAlva can answer all your questions about Basel-Stadt
Alva is the first AI chatbot developed for a cantonal administration. It knows everything there is to know about Basel-Stadt and is here to help you get detailed and sourced answers to your specific questions.
Get straightforward answers to all your questions about Basel-StadtContent strategy as a cornerstone for a fully user-centred approach
To have a website that works both for its users and its more than 300 editors, you need a well-thought-through content strategy, including content governance, for sustainable editorial quality.
Content strategy for the canton of Basel-Stadt